COVID 19 pandemic: Current business situation and immediate help for customers
Blohm Jung GmbH is carefully monitoring the situation and its effects surrounding the spread of SARS-CoV-2 (novel corona virus). We comply with the measures specified by the Federal Ministry of Health and the Robert Koch Institute. All the measures taken are aimed at protecting the health of our employees, customers and partners and ensuring that our business activities are conducted in the usual quality.
BLOHM JUNG can support you with your matters in a personalized, flexible and customary quality even in times of home office and curfew thanks to the use of advanced communication applications such as Skype for Business.
At this point in time the regular availability of spare parts is generally ensured. However, there may be delays in individual deliveries due to restrictions to contain the spread of the virus. So far, no bottlenecks have been reported for purchased parts. The situation is reassessed daily.
Thanks to our local network of service and application engineers, we are still able to react in many countries, provided that no border crossings are required. Our technicians are sensitized, comply with local regulations and follow customer-specific safety measures. Our coordinators responsible for service and application engineering assignments will contact you as required before the assignments to discuss any situational issues.
We ask for your understanding should bottlenecks nevertheless occur due to corresponding country-specific regulations which may restrict the deployment of our employees. In many cases, our proven remote maintenance solutions can provide fast troubleshooting.
Should the situation change, we will inform you again.